Shipping + Returns

1. Shipping

We ship across the UK using trusted courier services. Details:

• Dispatch Time: Within 2–3 business days of order confirmation.

• Delivery Time: 3–7 business days (depending on location).

• Shipping Costs: Calculated at checkout.

• Tracking: You will receive a tracking number via email once dispatched.

2. Returns

We accept returns within 14 days of delivery under the following conditions:

• Items must be unused and in their original packaging.

• Return shipping costs are the responsibility of the customer unless the item is faulty.

To request a return, please email us at info@riganauk.com with your order number and reason for return.

3. Damaged or Defective Goods

If you receive a damaged or faulty item, please notify us within 48 hours of delivery. We’ll offer a replacement, refund, or store credit upon inspection.